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This indicates "P(Plan Process)" among the PDCA cycle system.
Management Process : Management Plan / Internal Assessment / Management Assessment

This is the process combinding the Customer contact process and the Value added creation.
A. The customer contact process :
  Product Development / Sales Management(Order Management) / Logistics Management(Delivery) / Customer Satisfaction Assessment(Satisfaction/Unsatisfaction)
B. The value added Process : Manufacture

This indicates "P(Plan Process)" among the PDCA cycle system.
Support Process : Document Management / Human Resource Management / Infrastructure Management / Procurement and Out-sourcing / Manufacture Schedule Management / Inspection and Test / Environment Management / Total Quality Management

Management Plan / Internal Assessment / Customer Satisfaction Assessment / Management Assessment

Product Development / Sales Management / Procurement and Out-sourcing / Manufacture Schedule Management / Manufacture / Logistics Management

Document Management / Human Resource Management / Infrastructure Management / Environment Management / Total Quality Management

You are able to downloadthe Quality manual by clicking on "ILKWANGMETAL QUALITY MANUAL".