This indicates "P(Plan Process)" among the PDCA cycle system.
Management Process : Management Plan / Internal Assessment / Management Assessment
This is the process combinding the Customer contact process and the Value added creation.
A. The customer contact process :
Product Development / Sales Management(Order Management) / Logistics Management(Delivery) / Customer Satisfaction Assessment(Satisfaction/Unsatisfaction)
B. The value added Process : Manufacture
This indicates "P(Plan Process)" among the PDCA cycle system.
Support Process : Document Management / Human Resource Management / Infrastructure Management / Procurement and Out-sourcing / Manufacture Schedule Management / Inspection and Test / Environment Management / Total Quality Management
Management Plan / Internal Assessment / Customer Satisfaction Assessment / Management Assessment
Product Development / Sales Management / Procurement and Out-sourcing / Manufacture Schedule Management / Manufacture / Logistics Management
Document Management / Human Resource Management / Infrastructure Management / Environment Management / Total Quality Management
You are able to downloadthe Quality manual by clicking on "ILKWANGMETAL QUALITY MANUAL".